Legacy Burdens Instead of New Business When the Variety of Options Becomes a Trap
When flexibility paralyzes operations: Variety of options significantly increases overhead costs and reduces net margins because coordination, planning, and maintenance efforts rise disproportionately. Eight questions help with honest portfolio evaluation.
It starts innocently: A customer needs a special version. Sales says yes, engineering handles it. Once. Then again. Then it becomes standard practice. At some point, there are 300 active variants in the system, and the best people in design are maintaining legacy issues instead of driving new business forward. The answer to the question of how it got to this point is almost always the same: Every single decision was understandable. But no one evaluated them as a whole.
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