Siemens and ServiceNow enhance production safety with generative AI

Increased production transparency Siemens and ServiceNow enhance production safety with generative AI

2024-10-28 Source: Siemens | Translated by AI 1 min Reading Time

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The collaboration between Siemens and ServiceNow aims to optimize safety and operations in production as part of the Siemens Xcelerator program.

Learn here what the newly agreed collaboration between Siemens and ServiceNow will bring for industrial production and cybersecurity in manufacturing ...(Image: Siemens) — Learn here what the newly agreed collaboration between Siemens and ServiceNow will bring for industrial production and cybersecurity in manufacturing ...
(Image: Siemens)

Siemens and ServiceNow report that a new collaboration is underway. Specifically, the companies aim to enhance cybersecurity in the industry while also advancing the integration of generative artificial intelligence in production. The cooperation focuses on combining the Siemens tool Sinec Security Guard (for improving cybersecurity in production) and the Siemens Industrial Copilot for generative AI-supported automation with the workflow automation of ServiceNow. The offering of the Siemens partner contributes to simplifying and improving processes in factories by enabling faster decision-making. The Operational Technology Service Management (OTSM) Suite from ServiceNow plays a key role in this collaboration, as further reported. Siemens brings comprehensive industry expertise in automation to the table.

AI improves production and minimizes downtime

Companies that utilize the Now Platform to map their workflows will enjoy even greater transparency with Siemens' Industrial Operations Copilot. Operational processes are easier to control by ensuring transparency and control through both static and dynamic machine data. The Operations Copilot assists production staff with detailed instructions and recommendations in natural language. ServiceNow automates the workflows, which range from maintenance scheduling to real-time problem resolution. AI-driven results from the Siemens system are directly embedded into ServiceNow workflows. According to Siemens, this combination contributes to converting AI-driven insights into tangible and efficient actions that ultimately improve productivity and minimize downtime, thereby setting new standards in terms of resilience.

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