Reopening of the SAP Experience Center: The future of the digital supply chain

Digital Supply Chain Knapp And SAP Cooperate in the Big Apple

2026-01-21 From Bernd Maienschein | Translated by AI 1 min Reading Time

Related Vendors

KNAPP IT Solutions GmbH

SAP SE

FAULHABER Drive Systems

Wuxi InfiMotion Technology Co., Ltd.

With the reopening of the SAP Experience Center in New York City, SAP and Knapp are setting an example for the future of the digital supply chain.

At the SAP Experience Center above the rooftops of New York City, "AeroBot"—integrated with the Knapp "AeroBot" app - presents maximum storage density and intelligent technology for the logistics of the future.(Image: SAP) — At the SAP Experience Center above the rooftops of New York City, "AeroBot"—integrated with the Knapp "AeroBot" app - presents maximum storage density and intelligent technology for the logistics of the future.
(Image: SAP)

Intralogistics managers visiting New York City should not shy away from the 48th floor of 10 Hudson Yards. At the reopened SAP Experience Center in the heart of Manhattan, you can experience Knapp's award-winning "AeroBot" system in combination with the Austrian company's "AeroBot" app in a realistic retail and fashion environment—including a fantastic view. And also see how intelligent automation and SAP software work together perfectly, as they say. Directly via Knapp's own "AeroBot" app, which was developed in the SAP Business Technology Platform (BTP) and is integrated into the local SAP system landscape, this exhibit illustrates advanced logistics solutions for the fashion retail of the future.

With the presentation in the SAP Experience Center, visitors can experience the advantages of the 'AeroBot' system live and convince themselves of the performance of modern automation.

Heimo Robosch, Executive Vice President at Knapp

As Knapp explains, the use case not only allows visitors to see a technology live, but also a solution that addresses their challenges. Traditional warehouses are reaching their limits with growing requirements, such as a lack of real-time visibility, inefficient use of space and low flexibility. Knapp also states that its "AeroBot" system overcomes these hurdles with true 3D mobility, modular scalability and autonomous robots working in parallel.

Control Logistics Processes With the "AeroBot" App

The showcase demonstrates how automation and intelligent process control can be seamlessly combined: SAP orders are implemented in real time by the flexible warehouse robots. Guests can follow how storage and picking processes are orchestrated transparently and efficiently via SAP Fiori dashboards. The "AeroBot" app controls the necessary processes in the background. Developed on SAP BTP, the app connects the machine control of the "KiSoft" "AeroBot" system with the SAP system in the Experience Center. Thanks to standardized SAP interfaces (API), integration is minimally invasive and involves little operational risk, according to the company.

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